Broadstripe Emergency Broadband Benefit
NO-COST OR REDUCED-COST HIGH-SPEED INTERNET
Internet Assistance to Keep Households Connected
If the pandemic has made one thing clear, it’s that Internet access is a necessity. High-speed home Internet isn’t just for TikTok videos and gaming — it’s for Spanish class, doctor visits, staff meetings, and a direct line to Grandma’s house. If your household has struggled financially due to COVID-19, we’re happy to say Broadstripe has your back.
Broadstripe is an official broadband provider in the Federal Communications Commission’s Emergency Broadband Benefit Program, a temporary federal government subsidy that reduces customer internet costs. This program can be applied toward our most popular high-speed internet plans for both new and existing Broadstripe customers. Read on to learn more about our discounted internet initiative and to see if you qualify.
Do I Qualify for Broadband Discounts?
To qualify for Internet assistance, at least one member of your household must meet one or more of the below eligibility requirements:
Current participation in certain federal assistance programs.
If you receive certain federal benefits, you qualify for the Emergency Broadband Benefit credit. Some of those programs include Lifeline Assistance, Medicaid, SNAP, SSI, Federal Public Housing Assistance; Veterans and Survivors Pension Benefit, and Head Start.
Approved for Free and Reduced-Price Lunch (FRPL) and/or the School Breakfast Program (SBP).
If your children qualify for FRPL or SBP, or if they attend a school where all students qualify under the Community Eligibility Provision, then your household qualifies for the Emergency Broadband Benefit.
Income loss due to the pandemic.
If your income has dropped since February 29, 2020 — resulting in a 2020 total household income below $99,000 for single tax filers or below $198,000 for joint filers — you are eligible for Internet assistance.
Received a Federal Pell Grant in the current award year.
If a family member has been awarded a Federal Pell Grant college scholarship, then your household qualifies for the Federal Communications Commission Internet discount.
How do I sign up for low-cost or reduced-cost internet service?
So you qualify for the Federal Communications Commission’s Emergency Broadband Benefit Program. Now what?
- Apply for the subsidy.
Visit the National Verifier website to confirm that you qualify for no-cost or reduced-cost Internet, and apply for government funding. If you are eligible, read on to the next steps. If you are not eligible for this program, we invite you to review Broadstripe’s Internet deals and special offers here.
- Call us to get started
Once your application is approved and you have received your confirmation number, contact Broadstripe at (410) 729-8816 to add the Emergency Broadband Benefit to your new or existing Broadstripe Internet plan. If you’re not currently a Broadstripe customer, we can help you choose the best Internet plan for your needs and schedule your installation. Note that customers must live at a Broadstripe serviceable address to receive our high-speed Internet plans.
- Let’s make it official.
Broadstripe will confirm your broadband assistance eligibility and activate your discounts. Affordable Internet, here we come!
NO CONTRACTS OR CREDIT CHECKS REQUIREDGet Up to $50 Off Every Month
The Emergency Broadband Benefit Program includes a service credit of up to $50 per month for eligible households. Broadstripe will apply the credit straight to your broadband services. The FCC Internet discount can also be combined with Lifeline Assistance. Video services are not included in the Internet discount program, and AutoPay cannot be discounted. The Broadband Benefit can be applied to certain bundled packages, excluding video services. *While the program is in effect
INTERNET ASSISTANCE TAILORED TO YOUR NEEDS Customizing Your Discounted Broadband Services
Not sure which affordable Broadstripe Internet plan is right for you? Our Broadstripe Care team can help you choose the best Internet plan for you before you enroll.
- For all 100Mbps and 200Mbps plans, the Broadband discount will cover the entire Internet cost and modem lease.
- For higher-speed plans, customers pay part of their monthly bill out of pocket. Price reduced further with your own modem.
- New Broadstripe customers can add phone services when they sign up. Services cannot be added after signup.
- Existing Broadstripe customers can change or add services after enrolling in the Emergency Broadband Benefit Program. Existing customers applying for COVID Internet relief can stay in their current tier or choose a new tier.
Choose from one of the below high-speed plans at no-cost or a reduced-cost to you
Have your own modem? Get 500 Mbps FREE to you!*
*Price after application of government-provided subsidy during the EBB Program. Taxes and fees extra. Emergency Broadband Benefit program (‘EBB Program”) is a temporary government program operated by the Federal Communications Commission and is available to eligible residential, serviceable households for certain broadband service packages offered by Broadstripe under the EBB Program. EBB Program benefit applies to the amount charged for the Internet service offering and associated equipment (like a modem) up to $50/mo per eligible household. Customer responsible for charges in excess of the benefit. Benefit is non-transferable. One benefit per household. Upon termination of the EBB Program, EBB Program services will be subject to Broadstripe’s current undiscounted rates, which are subject to change, and general terms and conditions if you continue to receive service from Broadstripe. Without your consent to continue services, your Broadstripe services will end when the EBB Program concludes. Eligibility and other EBB Program terms apply. Internet speed reflects wired speeds that are provisioned up to the speed indicated. Internet speeds are not guaranteed and may vary by your equipment, number of users/devices and other factors outside of Broadstripe’s control. WiFi connection speeds are also subject to limitation of WiFi network protocols (currently up to roughly 650Mbps) and the capability of the device on the network. Internet use and speeds subject to Broadstripe’s acceptable use and network management practices and may be restricted when network usage is heavy or otherwise exceeds normal use. Services subject to Broadstripe use policies and terms. See Broadstripe’s complete terms and conditions at broadstripe.com/policies-information/ or call Broadstripe for further information regarding services and offers. All rights reserved. ©2021 Broadstripe
What happens after the pandemic?
We know it’s tough to imagine, but one day this pandemic will end. The Emergency Broadband Benefit Program will end when federal funds are depleted or when six months have passed since the Department of Health and Human Services declares the end of the COVID-19 emergency.
Broadstripe will notify all Emergency Broadband Benefit recipients with at least 30 days notice prior to the end of the program.* After 30 days, Broadstripe customers will be automatically withdrawn from the FCC Internet discount program. Households that elect to continue Broadstripe broadband service will be subject to Broadstripe’s standard rates and general terms and conditions.
*Upon termination of the EBB Program, EBB Program services will be subject to Broadstripe’s current undiscounted rates and general terms and conditions if you continue to receive service from Broadstripe. Without your consent to continue services, your Broadstripe services will end when the EBB Program concludes.
LOOKING FOR MORE?Frequently Asked Questions
Do I receive the funds directly each month?
No, the Emergency Broadband Benefit provides a monthly discount on broadband service of up to $50 per eligible household. Broadstripe will receive the funds directly from the Emergency Broadband Benefit program and apply the applicable credit to services for eligible participants.
Can I apply for the Emergency Broadband Benefit if I have a past due balance with the provider?
Yes, eligible consumers with a past due balance or a balance in collections are eligible for the benefit.
Can I sign up for the Emergency Broadband Benefit if I am already a customer or if I was a customer in the past?
Yes, the benefit is available to eligible new, prior, and existing Broadstripe customers.
Can my roommate and I each get a monthly discount?
The Emergency Broadband Benefit is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.
What is Lifeline and how do I qualify?
Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. You can see if you are eligible by reviewing the information available at lifelinesupport.org (click “Do I Qualify?”).
If I already receive Lifeline benefits will I automatically receive the Emergency Broadband Benefit?
No. You must opt-in with Broadstripe and choose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.
Can I receive both the Emergency Broadband Benefit and Lifeline benefits at the same time?
Yes. You can also combine these benefits with other state and local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Emergency Broadband Benefit service with the same or different providers. For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home broadband service that is supported through the Emergency Broadband Benefit.
Everyone at my child’s school receives breakfast and lunch at no cost. Do we qualify?
Yes. Households with a student enrolled in a school or school district where every student receives this benefit are eligible for the Emergency Broadband Benefit and can apply for the program.
How long will the Emergency Broadband Benefit program last?
The Emergency Broadband Benefit is an emergency program developed in response to the COVID-19 pandemic. The program will end once the program funds are exhausted, or six months after the Department of Health and Human Services declares an end to the pandemic, whichever comes first.
How will I know the Emergency Broadband Benefit program is ending?
Broadstripe will give you notice about the last date or billing cycle that the full benefit will apply to your bill and the date or billing cycle that a partial benefit will apply to your bill, in addition to information about the cost of your broadband service after the program ends.
What if the program funding runs out during my monthly billing cycle?
The end of the program may not be timed to your billing cycle for service. This may result in you receiving less than the full monthly service discount in the final month of the program. In other words, if you were receiving a $50 discount off of your broadband bill, but based on the available funds in the program, there is only enough to provide you with a $40 discount, your provider must have your permission to charge you the additional $10.
Can I continue to receive broadband service when the Emergency Broadband Benefit program ends?
Households will need to opt-in or request to continue broadband services with Broadstripe. If you don’t opt-in or select a new service plan with Broadstripe, your broadband service will end once the program ends. Even if you had service with Broadstripe before enrolling in the Emergency Broadband Benefit, you will need to opt-in to continue broadband services after the program ends.
Will I be charged for service when the Emergency Broadband Benefit program ends?
Yes, if you agree to continue receiving service from Broadstripe.